Accessibility

From a fully accessible building to signed and audio-described performances, we are dedicated to making our venue and events accessible for everyone.

CORN EXCHANGE ACCESSIBILITY
Flat entrance
Lift on all floors*
Disabled drop-off point behind the theatre (Wharf Road)
Disabled parking bays (Bear Lane Car Park)
Guide dogs welcome
Auditorium has an induction loop for the hearing impaired
Our cinema has five headsets for use where audio description track is available
Our cinema has an infrared hearing support system

ACCESS LIST
The Corn Exchange offers Disabled concession tickets (on performances where concession price is available) and Essential Companion tickets for performances at the Corn Exchange. If you, or someone for whom you are booking tickets, qualify for the Disabled concession rate and/or the Essential Companion ticket, you will need to sign-up to the Access List in order to make bookings at this rate. We have created a dedicated e-mail address talktous@cornexchangenew.co.uk to encourage more people to share their thoughts on access and tell us what we can do to make visiting us easier and more comfortable.


WEBSITE
At the Corn Exchange Newbury we aim to make our website as accessible as possible to as many people as possible, whichever device they choose to view it on. You can download and read our Website Accessibility Statement below to find out more.

Accessibility

We aim to ensure that every visitor has a positive experience and accessibility is a high priority to staff. We’d welcome feedback on any access issues or topics which you may want to contact us about. Contact details can be found at the bottom of this page and we strive to accommodate everybody

MOBILITY  

We advise wheelchair users to inform the Box Office when booking tickets for an event in order to ensure all seating requirements are met. There is a passenger drop-off point immediately in front of Arlington Arts and secure parking is also available in the main car park which has designated spaces for people with disabilities.

Arlington Arts has accessible toilets and all public areas are accessible for wheelchairs, via the lift.

SEEING

All Arlington Arts produced print is available in large print format on request. Please contact the box office for your copy.

HEARING

In order to enhance sound through a digital hearing aid, an infra-red Sennheiser system is in operation in our auditorium. Sennheiser necklace or headset receivers are required to use this system and are available from the box office. The hearing aid must already be pre-programmed by the supplier to work with the necklace receiver, but if the digital hearing aid has been supplied by the NHS it will have been pre-programmed. If it is from a private supplier you should check with them to find out.

Please enquire via the box office for more information on the availability of captioning at our theatrical performances.

For any other questions regarding your visit to Arlington Arts you can visit the other Plan Your Visit pages on here or you can contact us on 01635 244 246 or boxoffice@arlingtonarts.co.uk.

We're committed to making our theatre as welcoming as possible for everyone who joins us as an audience member or participant. When you book your seats, please tell us about any special requirements you have.

 

Parking

We have accessible parking spaces on the parking line nearest the buildings and the theatre entrance. Accessible spaces are subject to availability.

Please click the categories on the left to find out more about access at The Watermill Theatre.

If you have any questions then feel free to call us on 01635 46044 or email boxoffice@watermill.org.uk.

 

Assistance dogs

We welcome assistance dogs. Please let the box office know they'll be with you so we can offer a seat with space for you both.

 

Click here to see our accessible performance diary 

Accessibility

We are committed to providing an accessible attraction, and we strive to ensure that visitors with disabilities can enjoy as much of our magnificent World Heritage Site as possible.

Where possible we make provisions to ensure the site is accessible for wheelchair, mobility scooter and buggy users.

Our wheelchairs and single-person mobility scooters are available to hire from the Access Desk. To pre-book a wheelchair or scooter for your visit, please contact our Customer Service team who will reserve one for you. Bookings can be made on the day, but pre-booking is strongly advised as availability is limited.

Our wheelchairs and scooters will follow a strict cleaning routine between uses.

There is a lift into the Palace state rooms, and into the Orangery restaurant, for wheelchair and scooter access. 

Our new accessible route to the Formal Gardens is through the West Courtyard, please ask a member of staff for directions. Please follow the signs for the accessible and step free access routes through the Formal Gardens.

Some of our park walks cover uneven terrain and suitable footwear should be worn. 

Assistance and support dogs are welcome at Blenheim Palace, we provide water bowls in the east courtyard.

Carers for blue badge holders are admitted free. We also have a number of wheelchair and buggy access points and dedicated parking areas for blue badge holders.

Our Education Team makes excellent provision for children with special needs. Teachers are requested to contact the Education Team in advance on 01993 810535.

A touch tour of the Palace is available for the visually impaired. You will be assigned a dedicated guide who will help you to appreciate our collection of priceless artefacts, as well as giving you a flavour of Blenheim Palace's long and diverse history.

There is no extra charge for the touch tour, advance booking is required to ensure a guide is available. To book, please call 01993 810530.

Some of the large events at the Palace do require us to make changes to the accessible routes, but we always strive to continue to cater for those with access needs during these times.
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